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Insurance Solutions

Manage The Entire Claims Process Efficiently & Accurately

Our solutions help auto insurers streamline the claims process. From loss profiling and dispatch to analytics and reporting, we provide cloud-based tools, an open platform and advanced technologies that make it possible for you to deliver a digital claims experience that exceeds policyholder expectations—now and in the future.

Deliver the Digital Claims Experience Your Policyholders Desire

Our technologies and services offer the agility, flexibility and scalability you need to grow your business, quickly respond to industry changes and optimize policyholder interactions at each step of the claim:

Loss Profiling & Dispatch

Expedite the first notice of loss (FNOL) process for your customers and make it easy for your team to dispatch the most efficient method of inspection.

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Estimating

Allow appraisers to write estimates from anywhere and any Internet-enabled device. Improve productivity and meet policyholder demands for a digital and automated process. Audit estimates to ensure that appraisers are following your business rules.

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Repair Procedures

Access detailed OEM repair procedures, diagnostic trouble codes, and parts and labor information in an instant.

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Review

Accelerate appraisal review and auditing while improving estimate accuracy.

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Glass Solutions

Offer an enhanced glass claims experience that includes FNOL, coverage verification, partner connectivity and payment settlement.

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Total Loss

Deliver fair, market-driven values for loss vehicles and manage all total loss salvage-related activities from one centralized location upon settlement.

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Insights & Reporting

Monitor the performance of your staff, independent appraisers and collision repair facilities. Increase customer satisfaction by tracking feedback and reviewing multi-level reporting.

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Intelligent Solutions

Combine artificial intelligence with our real-world experience to automate appraisal and claims workflows.

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Using Our Intelligent & Integrated Solutions, You Can

Reduce Cycle Time With Seamless Claims Data Sharing
Simplify the Claims Process by Streamlining Assignment & Routing
Produce Accurate Estimates for Passenger, Commercial & Specialty Vehicles
Automate Appraisals & Support Touchless Claims Delivery
Collaborate With Business Partners to Enhance Claims Workflows
Accelerate Settlement to Get Customers Back on the Road Faster
More than 300 insurers—and a vast network of collision repairers, vehicle manufacturers, parts suppliers and other industry partners—rely on Mitchell’s end-to-end claims management solutions.

Find Out What Sets Us Apart